Have you played our game before and wish to return? Worry not! We've got you covered.
Simply follow our guidelines here to get you started again in no time at all.
My Master Login is not working
Your old password likely does not work anymore. To log into your Master Account, you will first have to recover the password. A new password will be sent to you through e-mail.
I forgot my e-mail address
If you don't remember what e-mail you used for your Master Account, it's usually best to contact us through a Support Ticket on our Discord server. There we will be able to help you find your e-mail address.
When I try to login, it says my account does not exist
If your Master Account does not seem to exist anymore, there is a chance that it was cleared out by us during a server migration in the past. Don't worry! All your game accounts will still be there and have never been deleted. The best course of action is to make a new Master Account with the same e-mail address that you used in the past. After that, send a Support Ticket through our Discord server or through our website. There we will be able to link your game accounts to your new Master Account.
I cannot recover my password because I lost access to my e-mail address
Do you know what your game accounts are but the e-mail address they are registered to does not exist anymore or you last access to it? Don't worry. Generally speaking we'll be able to link your game accounts to a new e-mail address as long as you can supply us with enough details to prove that you are the owner of the accounts. Please send a Support Ticket through our Discord server. We'll be able to help you out there, no worries!
My password recovery e-mail is not arriving
Sometimes when you try to send a password recovery e-mail, the e-mail doesn't seem to arrive. First, remember to check your spam/junk mail box. If it's not there and you're certain you're using the correct e-mail address, please send a Support Ticket through our Discord server. We can check our systems to see if anything went wrong on our side when sending the e-mail and we'll be able to help you further.